REDEFINING CUSTOMER EXPERIENCE

WITH AI AGENTS
THAT NEVER
SLEEP‍

Our journey began in Silicon Valley with a bold idea: to make customer interactions as seamless as possible. To achieve this, we built one of the first inbound video call platforms for businesses, enabling teams to instantly connect with prospects and customers—no scheduling, no signups, and no downloads required.

But as the world adjusted, a new challenge became clear.
It wasn’t just about getting face-to-face on a video call anymore. Businesses—especially dealerships, service centers, and hospitality brands—were overwhelmed with repetitive calls and routine requests. Staff couldn’t keep up! Customers expected immediate answers, any time of day.

That’s when we realized the next step:
It wasn’t about connecting people faster. It was about helping businesses handle conversations without needing a live person to resolve customer issues.  

So, we built our next-generation solution: 11Sight AI Agents.

Our AI agents now manage the entire front line—answering inbound phone calls, booking service appointments, handling service questions, and managing outbound reminders. And when human expertise is needed? That’s where our video and audio call platform comes in, seamlessly escalating complex conversations to your team along with all of the context and meeting goals from the AI agent.

At 11Sight, we pride ourselves on our ability to bridge cutting-edge technology with real-world business needs. Our approach is grounded in transparency and a genuine commitment to understanding the specific challenges that businesses face in today’s rapidly evolving landscape. We take the time to listen, collaborate, and deliver AI solutions that align with each client’s unique goals.

Our aim is not simply to provide technology, but to build long-term partnerships based on trust, expertise, and shared success. We are proud to be working with Global businesses across various industries and remain focused on delivering value through intelligent automation and superior customer engagement.