Service Agent
Appointment is confirmed for April 25, at 3PM.

Streamline your appointment booking process

Service AI Agent for Dealerships

The human-like AI voice agent that books, reschedules and cancels service appointments.
Trusted by Top Companies:

Calls to your service department go unanswered

at a rate of 38%.

Appointments never get scheduled if you don’t answer the phone
Human error can cause double booking & scheduling errors
Minimize no-shows & last minute cancellations

Hire our AI employee

that books Servıce appoıntments for you

Books service appointments

Delivers a warm, personalized welcome that builds instant trust.

Reschedules service appointments

Showcases your vehicles on the spot and keeps buyers engaged.

Check status of service appointments

Closes the loop fast — fewer transfers, happier customers.

Cancel service appointments

Passes the call with full context so your team can focus on sell

Gathers essential information

Real-time updates when stock levels are low or replenished

Registers new users and vehicle

Keeps potential customers engaged with timely follow-ups

More Satisfied Customers & Appointments Booked

24/7 Availability

Easy rescheduling process

Integrates with CRM

A combined look at all of our 11sight dealerships

Delivering results with human-like AI voice agents
2nd quarter 2025 results:

76% of calls resolved
in Q2 ‘25 booking rate out of resolved calls: 81.2%

28% more appointments & revenues
$2M+ average annual increase/dealer

$22,500

Average cost savings per dealer during on-hours
freed up 2,5 service advisors

$8,400

Pure additional revenue created during off-hours
AI Agents never sleep
AI-POWERED SOLUTIONS

Happy Customers + Motivated Employees

Using Generative AI Instead of Traditional IVR Systems

24/7 Availability

Round-the-clock customer support powered by advanced AI technology
Never lose a customer again

All Calls Answered

Every customer inquiry gets immediate attention and resolution
100% call coverage

High First Call Resolution

AI resolves customer issues on the first interaction using smart routing
76% first-call resolution rate

Intelligent Escalations

Smart routing to the right human agents when complex issues arise
Seamless human-AI collaboration

Omnichannel Access

Consistent experience across web, mobile, phone, and social channels
Meet customers where they are

Sentinel AI Agent

Ceaselessly evaluating all calls looking for areas to improve
Continuous improvements

Why Choose 11Sight’s Servıce AI Agent

1

Your Virtual Service Advisor

The virtual service advisor (AI) greets customers, captures details, and handles scheduling without tying up advisors. It’s like having a trusted team member always available.

2

Smart Scheduling That Works

As a service agent AI for dealerships, it books, cancels, or reschedules seamlessly. No more double bookings or missed time slots.

3

Instant Appointment Booking

Customers can confirm service through AI service appointment booking at any hour, even after your shop closes.

4

Reduce No-Shows with Certainty

With an AI appointment scheduler for dealerships, reminders go out automatically, lowering costly missed appointments.

5

Overflow Calls Handled With Ease

During rush hours, the AI service scheduler catches every call, making sure you don’t lose repair orders.

6

Efficiency Across the Lane

Think of it as an AI scheduling tool for service departments. Every slot gets filled, your advisors stay focused on customers in front of them, and revenue flows.

Why Choose 11Sight’s Outbound AI Agent

1

Answer Every Call, Every Time

A front desk AI for dealerships makes sure customers never hit voicemail again, whether it’s mid-day chaos or after-hours.

2

Your AI Receptionist Without the Overhead

As a virtual receptionist for car dealership needs, it gives professional greetings and routes calls, saving staffing costs.

3

The Right Route Every Time

Built-in dealership call routing ensures customers land with the right department—service, sales, or parts—without endless transfers.

4

After-Hours Coverage That Delivers

With after-hours call answering dealership coverage, you capture customers long after your team clocks out.

5

A Smarter Alternative to Answering Services

Unlike a traditional dealership answering service alternative, the AI front desk agent automotive handles FAQs and logs messages with full context.

6

Fast, Friendly, Human-Like Experience

Acting as an AI phone answering for dealerships tool, it reduces hold times and leaves customers impressed by your responsiveness.

Integrates perfectly with our other

24/7 AGENTS

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FRontdesk Agent

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Sales AGent

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Outbound Agent

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Our AI Agents are first point of contact and can transfer to human agent with conversation context and meeting goals!