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Customer facing positions are where reliability matters the most.
Voice AI solves these issues by augmenting staff, handling routine requests instantly and making sure no customer interaction slips through.
Voice AI solves these issues by augmenting staff, handling routine requests instantly and making sure no customer interaction slips through.
Our AI agents serve as the first point of contact, with a 76% call handling rate.
The remaining 24% gets transferred to the right team with conversation context and meeting goals.
The remaining 24% gets transferred to the right team with conversation context and meeting goals.
All Needs in One Solution
With 11Sight answering all inbound calls 24/7, dealership staff can now focus more on in-store customers and outbound activities.
The workload is reduced with up to 2+ staff members.
The workload is reduced with up to 2+ staff members.
Serena our Service AI Agent is increasing appointments booked by 28% in the average dealerships. 10% of the appointments booked are made during off-hours.
This results in $2M+ additional revenue in an average dealership per year.
This results in $2M+ additional revenue in an average dealership per year.
11Sight’s AI Agents do not only rely on large language models. Our self-improving AI technology uses other, more advanced guardrails and real-time integrations.

AI-POWERED SOLUTIONS
Happy Customers + Motivated Employees
Using Generative AI Instead of Traditional IVR Systems
24/7 Availability
Round-the-clock customer support powered by advanced AI technology
Never lose a customer again
All Calls Answered
Every customer inquiry gets immediate attention and resolution
100% call coverage
High Call Handling Rate
AI resolves customer issues on the first interaction using smart routing
76% Call handling rate
Intelligent Escalations
Smart routing to the right human agents when complex issues arise
Seamless human-AI collaboration
Omnichannel Access
Consistent experience across web, mobile, phone, and social channels
Meet customers where they are
Sentinel AI Agent
Ceaselessly evaluating all calls looking for areas to improve
Continuous improvements
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