Eleven blog

The Covid-19 disease has locked down millions of people in their homes.

Customer Journey Maps are narrative stories that allow you to see how a customer can use your product, how they will engage with your product, and how your product can provide benefit for them. Having a true and acceptable customer story allows us to find the most logical solutions for our problems.

Before the pandemic, face-to-face events and meetings were a very important interaction point for sellers.

Businesses that care about the user experience generally want to engage with their customers interactively and personally.

Today’s customers are far more different than how they were before. Think of a person born in the 90s. How many marketing trends has he witnessed? Marketing trends change as people change. Actually it’s not people who are changing. It’s their expectations.

Video calls are essential in this global world. You can easily chat with your friends or colleagues on the other side of the world.