Facebook
LinkedIn
YouTube
Login
© 2025 11sight.
Start trial
Call Us

BEFore DOWLOADING THE PDF
please fill out the form

Thank you for submitting the form. 👍
The download will begin after you click "Download PDF".
Download PDF
Oops! Something went wrong while submitting the form.

Data from Cox Automotive and NADA

11Sight’s Annual Dealership Report 2025

Get the annual dealership report
Get Access
Get Access
2025: A Year of Steady Sales, Rising Service Pressure, and Accelerating AI Adoption
Trusted by Top Companies:

Here's What's Inside:

16 page report with insights on every moving area

Dealership Economics: Service & Parts Remain the Profit Engine
Service Is the Backbone of Dealership Profitability
AI Adoption in Dealerships: Accelerates in 2025
Key AI Trends: Shaping Dealership Operations
AI in Dealerships: Opportunities and Challenges

Our AI agents are first point of contact. They handle 76% of calls, the remaining 24% gets transferred to the right team with conversation context and meeting goals.

Enterprise-grade AI Agents

For Automotive and Hospitality

Mockup

AI AGent lıneup

Get More Details

Mockup

Call center platform

Get More Details

Schedule a Call

Call Us Now

Available 24/7, especially Sundays and after-hours!

Customer never sleeps, off-hour appointments made
AI-POWERED SOLUTIONS

Happy Customers + Motivated Employees

Using Generative AI Instead of Traditional IVR Systems

24/7 Availability

Round-the-clock customer support powered by advanced AI technology
Never lose a customer again

All Calls Answered

Every customer inquiry gets immediate attention and resolution
100% call coverage

High First Call Resolution

AI resolves customer issues on the first interaction using smart routing
76% Call resolution rate

Intelligent Escalations

Smart routing to the right human agents when complex issues arise
Seamless human-AI collaboration

Omnichannel Access

Consistent experience across web, mobile, phone, and social channels
Meet customers where they are

Sentinel AI Agent

Ceaselessly evaluating all calls looking for areas to improve
Continuous improvements