Boost Your HubSpot Experience with 11Sight: A Game Changer for Customer Engagement

March 1, 2023

As a HubSpot user, you're no stranger to the power of inbound marketing and sales software. You've likely been successful in leveraging HubSpot to drive leads, manage customer relationships, and grow your business. You can now boost your HubSpot experience with 11Sight. You can take your customer engagement to a whole new level, and increase revenues and team efficiency all at the same time.

In this blog post, we'll explore how integrating 11Sight with your HubSpot account can revolutionize the way you communicate with prospects and customers, leading to improved sales and customer satisfaction.

What is 11Sight?

11Sight is a cutting-edge platform that offers one-click inbound video and audio calls, a rich set of in-call features, and enhanced team collaboration capabilities all through your web browser or a mobile app. With 11Sight, you can enhance your customer communication experience by providing a fast, easy, and reliable way for them to connect with you in real time.

Why Integrate 11Sight with HubSpot?

Improved Sales Conversions: By using 11Sight's instant, inbound video call feature, your sales team can conduct product demonstrations or address customer queries when the customers are engaged as opposed to days from now, when they may have lost context. This instant, visual communication leads to improved efficiency and increased sales conversions.

Increased SDR/AE Efficiency: Integrating 11Sight with HubSpot enables you to have seamless video, audio, or chat interactions with your customers and be in the HubSpot CRM simultaneously. This helps reduce communication barriers. It increases sales efficiency, by putting call context and meeting goals in the hands of the SDRs and AEs during the call. The platform takes care of the meeting preparation for you.

Improved Data Accuracy: Having access to your HubSpot Contact attributes during a call allows you to update them in real-time. The platforms’ flexibility allows you to capture qualification questions in pick-list attributes as part of a Contact.

Accelerated Team Collaboration: With 11Sight's integration into HubSpot, call notes, Contact information updates are automatically logged in HubSpot, ensuring that all team members have access to the same information and kicking off workflows as appropriate. This leads to better team collaboration and accelerated conversions.

Enhanced Customer Success: With 11Sight, your customer success team can efficiently handle renewals and upgrades. This level of engagement can lead to increased customer loyalty and retention and higher revenue from repeat business.

How to Integrate 11Sight with HubSpot

  1. Sign up for an 11Sight account if you haven't already.

  2. In your 11Sight account, navigate to the "Integrations" tab and select "HubSpot."

  3. Click "Connect to HubSpot" and follow the on-screen instructions to complete the integration process.

  4. Once integrated, you can begin using 11Sight's features directly within your HubSpot CRM.

  5. Add 11Sight call buttons to your website, email signatures, or landing pages to allow prospects and customers to easily initiate video, audio, or chat calls with your team.

In summary, integrating 11Sight with HubSpot is a game changer for customer engagement. By offering real-time video and audio calls to your prospects, and putting the call context and goals at the fingertips of your team members during the call you can transform your sales processes, leading to increased conversions, customer satisfaction, and retention. Don't miss out on this opportunity to take your HubSpot experience to the next level with 11Sight.